Doft
Help center

Frequently asked questions

Everything shippers and carriers ask about matching loads, getting paid, and running freight on Doft.

Getting started

What is Doft?

Doft is a freight matching platform and loadboard that connects shippers directly with vetted truck carriers and owner-operators. Post or find a load, match instantly, track in real time, and get paid fast — all in one place.

How do I sign up?

Go to loadboard.doft.com and create a free account, or download the Doft driver or shipper app from the App Store or Google Play. Setup takes just a few minutes.

Do I need a desktop, or is there an app?

Both. Run the full loadboard on the web at loadboard.doft.com, and use the Doft driver and shipper apps for iOS and Android on the road.

For carriers & drivers

How many loads are available?

More than 200,000 loads are posted every day across the lower 48, covering dry van, reefer, flatbed, step deck, power-only, and more.

How do I get paid?

Upload your proof of delivery, then withdraw your earnings straight from the app — instant payouts to a debit card or a standard transfer to your bank. No 30-day net terms and no chasing brokers.

How does Doft reduce deadhead?

Doft suggests backhauls and return-lane loads based on where you're headed, so you can keep the truck loaded both ways and cut empty miles.

Is it free to find loads?

Searching loads and signing up are free. Doft runs on a simple, transparent subscription with no hidden per-load broker cuts. See current plans inside the app.

For shippers

How quickly can I get a truck?

Post a load and you'll reach 360,000+ vetted carriers immediately — many loads are matched within minutes on active lanes.

Can I track my shipment?

Yes. Every load includes live GPS tracking and automatic status updates from pickup to proof-of-delivery, which you can share with your own customers.

Are carriers vetted?

Every carrier's FMCSA authority, insurance, and safety record is verified before they can haul on the platform.

Trust & support

How does Doft keep the marketplace safe?

Carriers and shippers are verified, rates are transparent, and documents are handled digitally. Ratings and history help everyone make informed decisions.

How do I contact support?

Visit our contact page and we'll get right back to you. We're here to help shippers and carriers get the most out of Doft.

Still have questions?

Reach our team any time — or just sign up free and see the loadboard for yourself.