Introducing Q&A

The Q&A feature gives you the ability to communicate with potential service providers — motor carriers or freight shippers — throughout the course of your booking on Doft.

Freight shippers can now receive questions from truck drivers directly. Hash out important details before booking — price, dates, insurance availability, or how you'd like your items shipped — and reply to drivers right in the Q&A section of your load.

Truck drivers can now ask questions about loads. If you need more information before booking, click Ask a Question on the listing to communicate with the customer (please don't include contact information here). Once you've reviewed the shipment details and cleared up any questions, it's time to book your load.

How listing Q&A works

• Service providers can ask questions on any listing before booking a load.
• We'll send an email notification each time you have a new question or answer.
• Reply as many times as needed.

Enjoy using Doft!