HOW TO HANDLE A DOT INSPECTION LIKE A BOSS

A DOT inspection can cause stress for even the calmest, coolest trucker. But there really shouldn't be a reason to fear one if you're doing your job and following the rules that govern the trucking industry.

DOT officers are like any other professional group: there are good ones and not-so-good ones. Their mandate is safety and compliance, and in most cases they're just doing their job. Some see their role as helping make the industry safer; others see it as a chance to wield power.

During a vehicle inspection, some officers will point out minor violations and ask the driver to correct the problem without penalty, recognizing the infraction is minor and concentrating on the major safety issues. Others set out to write as many tickets as they can. If you're an experienced driver, you've probably met at least one or two tough inspectors.

The tough inspectors

It's been reported that some states operate truck inspections on a quota basis, meaning inspectors are mandated to issue a certain percentage of violation tickets relative to the number of trucks they inspect. In those regions, it's possible to get a ticket for an infraction that would ordinarily be forgiven.

It's then up to the truck driver to take the issue to court and fight it, and inspectors know most truckers don't have the time or financial resources to fight an illegitimate ticket. It's worth noting that while CSA is a standardized way of doing commercial inspections, those inspections can be modified by individual states. Some don't grant officers any leniency at all when it comes to writing tickets.

That said, cooperation goes a long way. Even in states well known for stiff enforcement, officers have been known to cut drivers some slack when they cooperate and handle the situation well.

Advice for handling a DOT inspection

The last thing a driver wants to do is agitate an inspector. Here's how to handle it like a pro.

1. Be pleasant and courteous. A good attitude sets the tone for the entire inspection.
2. Listen. Some inspectors are mechanically inclined and a real wealth of knowledge. Listen to what they say.
3. Ask intelligent questions, if you have any.
4. Stay quiet as tough as it may be. Accept what they say and any violations they note. These officers are paid to do a job, not to keep you happy. Truck drivers don't like being told how to do their jobs, so don't try to tell an inspector how to do his.
5. Don't argue. If you think they're wrong, take the issue to court rather than confronting the officer roadside. In a confrontation with an officer, you will not win, and you'll likely watch the fines grow if you challenge them on the spot.
6. Know your documents. Be familiar with everything in your driver's documents binder. When the inspector asks for your cab card, proof of insurance, or IFTA paperwork, you should be able to locate it quickly. Part of your daily pre-check is making sure all of your documentation is up to date, and knowing what each document looks like.
7. Know your logs. If you're running an electronic logging device, know how to pull up the records the inspector asks for. Many states require you to also carry a paper instruction manual for your ELD, so be sure you have it and know where it is.
8. Be aware and prepared. If you're hauling hazmat, know the required documentation. It's better to be ready when rolling into a scale. If the officer sees you parked on the off-ramp getting your ducks in a row, you can bet you'll be pulled around back.

At the end of the day, being polite and professional at a DOT inspection will go a long way. Be calm, be cool, be professional, and handle that inspection like a boss.